By Business Reporter
FNB has improved on business client’s access to information by embracing the digital age through the launch of a customised website that caters specifically to the FNB business client base.
This website can be found at www. fnbbusiness.com.na. “This is in line with our innovation value where we continuously look and improve ways of helping our customers help themselves,” says head of FNB Business Johan van der Westhuizen. The aim of this website is to augment the client’s knowledge of the variety of FNB Business financial products and services available and to increase the understanding of FNB customer value proposition, which is that the bank has a personalised; relationship based banking approach, complimented by a strong self-service element. Van der Westhuizen goes on to say that the new website contains information on various products under the categories Transact, Lend, Invest, Insure, Niche as well as Value add and Tools sections. “FNB Business will thus improve customer service and be a better partner to clients in building their business by striking a balance between information sharing for informed decision making, innovative technology and excellent internal systems. We aim to reduce the clients’ frustrations, save them money by providing more value for money, thereby allowing them more time to focus on doing business.” FNB Business has a holistic business package for any business type. Van der Westhuizen adds that together with the client, FNB Business will focus on enabling the growth of the client’s business by facilitating future expansion and protecting the clients’ business interests. He encouraged new clients to start off by registering with an FNB Business account at any of the bank’s branches.
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