By Business Reporter
MOBILE Telecommunications Limited (MTC) says that subscribers are now welcome to register their subscriber identification module (SIM) cards, on a voluntary basis.
Explaining the rationale behind the move, MTC Chief Human Capital and Corporate Affairs Officer, Tim Ekandjo, said that the SIM card registration process, which commenced on Monday, holds several benefits for the customer, including the protection against fraud and identify theft.
SIM card registration will also ensure that a mobile number is validly registered with MTC, he said.
“We wish to emphasise that this is a totally voluntary process. All our existing customers have the option to register their SIM cards, if they are not registered yet, but there is no obligation on them to do so, until a law to this effect is enacted,” said Ekandjo.
“However, customers buying new SIM cards at our Mobile Homes will be informed of the necessity to have their cards registered at the point-of-sale, based on our new internal policy. Customers buying SIM cards from elsewhere, such as from street vendors, MTC dealers and other points of presence, may still register them, although there is no obligation to do so.
“However, we advise and encourage registration, if customers wish to protect themselves. We are mindful that the advertorial in the newspapers (last week) might have given the perception that this is an obligatory process, and we would like to reiterate that the process is totally voluntarily, and thus we humbly apologise, if the message came out differently,” said Ekandjo.
He also explained that there was no deadline for SIM registration, as the process was ongoing.
“We are aware of the imminent law that might soon be implemented, which will eventually require all SIM card holders to have their cards registered. It is in anticipation of this law that MTC decided to be proactive, in the interest of providing protection to our customers. We therefore embarked on this voluntary process, to ready our customers,” Ekandjo added.
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