By Confidente Reporter
IN an effort to bring MTC services closer to majorly underserviced areas, the telecoms giant will be travelling the entire breath and width of the country, to areas and towns that do not have MTC retail shops, to bring them the Mobile Home on Wheels (MHOW).
The initiative, which is part of MTC’s customer engagement strategy, will run from June until September.
MHOW is the company’s latest intervention, meant to address the service gap between rural and urban areas, and it is deliberately aimed to service outlying areas, where MTC retail shops services are unavailable, due to geographical limitations. Having been pioneered during regional shows and similar events, the MHOW was a common sight the past year, during the successful Osmartphona Roadshow.
The only difference this time around is that it is bringing MTC products and services closer to customers. “A lot of rural towns in Namibia have no access to MTC commercial services, forcing customers to travel up to 100km (sometimes more) for a SIM card replacement or other services” explains Chief Human Capital and Corporate Affairs Officer, Tim Ekandjo, while explaining the reasons why the company opted for the outreach. Over the next few months, the MHOW will follow a strict weekly schedule, to ensure the towns, mentioned below, will have access to full mobile home services, at least once a week, said Ekandjo.
MHOW will be geared via the 3G Network, to ensure full mobile home services to any customer visiting, and will be available as follows:
• Mondays: Nkurenkuru at Woermann & Brock Shopping Centre;
• Tuesdays: Eenhana at the Social Security Centre;
• Thursdays: Ruacana at the Oshivo Complex; and
• Fridays and Saturdays: Opuwo at the NDC Complex.
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