By Ilke Akwenye
NUMEROUS fraudulent letters and loan application forms have surfaced within the past few weeks. It is of highest importance to ensure that all stakeholders are aware of these attempts to swindle people out of their money. The following guidelines are intended to protect our esteemed customers and potential customers.
First and foremost, we are Old Mutual Namibia and any other name used might be a scam. Be a step ahead at all times.
Secondly should you be offered business, car and home loans, be informed that this is by no means a facility offered by Old Mutual.
Carefully scrutinise the contact details utilised. All applications should be received from Namibian numbers. Email addresses can also be very useful in determining a fraudulent source. Old Mutuals’ email addresses are in the following format: email@example.com. Anything other than this should be cause for concern. Email addresses such as firstname.lastname@example.org are a 100 percent invention of fraudsters.
The most recent fraudulent letters being circulated, urge potential clients to email their IDs, payslips and bank statements to show their interest in the offers made. Always be vigilant and go the extra mile to protect your details and documentation. Instead, contact our Client Service Centre immediately at 061 299 3003. Old Mutual offices are countrywide and easily accessible for such tip-offs to be made by the public. Old Mutual provides a tip-off line and the public is urged to utilise the number 0800 222 117.
Old Mutual welcomes all those in need of financial assistance (personal loans and debt consolidation), and one would never be required to make any deposit, whatsoever. Should you come across anything suspicious from us, requiring deposits, we kindly ask these attempts to be reported to the Old Mutual Namibia office as soon as possible. We urge the public to always be aware of such scams and be cautious not to fall prey to such individuals.
*Ilke Akwenye is the Transformation and Communications Manager at Old Mutual
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