By Confidente Reporter
STANDARD Bank has alerted its customers about a recent ‘vishing’ scam, in which several clients received telephone calls from someone who claimed to be a bank employee.
The customers were requested to provide their ATM card numbers and personal details. This is known as ‘vishing’, which is voice calls and phishing combined.
Phishing is an attempt to obtain sensitive information, such as usernames, passwords, and credit card details, by disguising such a request in an email, as being from trustworthy entity.
“We want to alert our customers to be vigilant of this, as it is a hoax and not associated with Standard Bank. Our staff will never call customers via telephone or cellphone to request personal information, such as bank account numbers, debit or credit card numbers, expiration dates or personal identification number,” said Standard Bank Acting Head of Marketing, Sigrid Tjijorokisa.
It is advised that should a customer receive such a call, they should hang up immediately and not provide any information.
Clients are further advised that fraudsters will use their personal details to steal their identity, or simply steal their money, and then break all contact afterwards.
Tjijorokisa advised that if anyone has received this type of phone call, and has inadvertently given out personal financial information, they must contact their local branch immediately or call the Standard
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