By Confidente Reporter
AIR Namibia has been named the second best regional airline in Africa, as part of the Skytrax World Airline Awards.
It is the second time in a row that Air Namibia has bagged this award.
The Skytrax World Airline Awards are very prestigious and highly regarded in the airline industry.
They are often referred to as “the Oscars of the aviation industry”, and are a global benchmark of airline excellence. Travellers across the globe take part each year in the world’s airline passenger satisfaction survey, to decide the winners. Air Namibia’s General Manager for Commercial Services, Xavier Masule was ecstatic upon receiving the news about the award.“It is an honour to receive recognition from our clients, via a world-renowned independent survey. This acknowledgement encourages us to do more, by improving our operations. As Air Namibia, our main area of focus is to ensure that we meet and exceed our customers’ expectations. This award is an indication that we are on the right track,” Masule said. “Being the runner-up in this competition for regional airline in Africa is great, but we won’t rest until we are awarded the top spot.” Masule also thanked travellers for choosing Air Namibia as their preferred carrier of choice. “We would like to express our sincere gratitude to the travellers who participated in the survey, and we encourage more travellers to fly with Air Namibia. We pledge to continue improving our service standards, to ensure that clients get quality and value for their money.” The Skytrax World Airline Awards are a global benchmark of airline excellence. The Skytrax survey and awards methodology is fully transparent, and the processes
remain 100 percent independent, with no payment by any airline or other outside organisation for any aspect of the customer survey or awards presentation event.The world’s best regional airline award reflects a global quality distinction for carriers. Regional airlines are defined as full-service carriers that primarily operate domestic, regional and/ or international flights up to approximately six hours.
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