… As Keetmanshoop debt collection campaign begins
By Business Reporter
REDFORCE Debt Management, which recently secured a two-year contract to collect outstanding debts on behalf of the Keetmanshoop Municipality, handed 100 cellphones and SIM cards to the Mayor of Keetmanshoop, Gaudentia Kröhne last week.
This was subsequent to, Julius Nyamazana, Chief Executive Officer of Redforce Debt Management requesting the Keetmanshoop Municipality to donate the cellphones to elderly residents that have accounts with the local authority.
As an SME, Redforce Debt Management highlighted that it appreciates the contribution communities have made into its business, and will continue to give back to the hand that nurtures its growth, when presented the opportunity.
“This gesture is aimed at equipping pensioners with means of communication to manage their municipal accounts. In this electronic era, it is important that the elderly are included and can also enjoy the benefits of mobile communication,” Nyamazana said.
The mobile phones will create a platform for the elderly to be updated timeously about their accounts, at their convenience.
“With the advent of ecommerce and digitalisation transactions, such as paying bills, now only require the touch of a button, and we want an important part of our community to have access to such simple and convenient services.
“This will also unlock a clear channel of communication in real time between the municipality and the elderly residents, where they can give feedback and also be reminded when their accounts become due.
“Redforce will also be rolling out a door-to-door data collection campaign, and looks forward to work together with the residents to ensure that correct and accurate client information is uploaded into the database, for future municipal billing and account tracking,” added Nyamazana.
The mayor expressed her gratitude on behalf of the 100 lucky pensioners, while reassuring Redforce Debt Management that their generous donation will be handed to the lucky recipients as soon as possible. She encouraged pensioners and all other residents with outstanding municipal accounts to visit the Redforce offices in Keetmanshoop, to make payment arrangements on their accounts.
The mayor further commended Redforce for starting their undertaking on such a positive note.
Kröhne remarked that Redforce took heed of council’s call to employ local residents, and have employed 16 youth in Keetmanshoop, thereby creating much-needed employment opportunities in town.
Redforce continues to stress that the debt collection program should not be seen from a negative perspective, as it is only there to assist the municipality to increase its cash flow, which is locked in debts. This will in turn enable the municipality to provide vital services to the citizens of Keetmanshoop.
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